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Written by Robert Rutten
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Another year has come and gone, and RuttenTech would like to wish you the best for the holidays this year. It has been a big year for us, with Joyce joining the team (full time), some office renovations, new customer support software, REAL holidays for all our staff (first time ever!) and of course, LOTS of websites!
Holiday Office Hours
We will be closing the office over the Christmas period, from the 22nd of December to the 2nd of January. So, in other words the last day we will be in the office is Friday 19th of December, and we will be back in the office and raring to go on the 5th of January.
Holiday Support Services
Of course, we will be monitoring our servers and systems during that period. If you have any queries or support issues during this period we will only be able to provide support via our Customer Support Portal.
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Written by Robert Rutten
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 Well, not exactly geek history - but news no the less!
Last week Rob and an intrepid posse of locals made a historic climb to the top of Walsh's Pyramid, a local Cairns landmark. at 922m it is not the tallest mountain in the world - but it darn well felt like it at the end of the day!
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Written by Robert Rutten
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Have you ever changed your ISP (internet providor) and then had to go through the painful task of emailling all your friends with a new email address?
Or have you ever been too scared to move ISP even though there is a better deal elsewhere - just because you would lose your email address that everyone knows?
The answer is simple
Get your own email address that YOU control and have your own name. FNQ.net.au offers an alternative email service, one that can follow you around for years uninterrupted. |
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Written by Robert Rutten
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Hi! - welcome to the new "interim" RuttenTech website. We are undergoing some changes here in the business, and as part of that we are upgrading our client management software, billing software and of course our website!
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Written by Robert Rutten
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After a couple of months of trialling new software - we are proud to announce the launch of our new client portal. Found at:
http://portal.ruttentech.com
the new client center allows our clients to access special services 24 hours a day. Thanks to Matt & Joyce for their hard work in getting the system up and running, I can now take some time off eh?
Now - where is that hammock ?
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Written by Robert Rutten
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Recently, the suppliers of our Brisbane Datacenter facilites have decided to reduce their SLA's - unfortunately this happened with short notice and we had to make a tough decision, and we have started migrating our servers from Brisbane to a larger, more secure Sydney based datacenter.
The impact should be minimal, as we are doing all the techno-geek wizardry in the background to make things move across smoothly. However, if you are experiencing any problems with email or web access, please contact us (by phone!) and we will look into it. |
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Written by Robert Rutten
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If you are one of our (wonderful) clients, then at some stage you will be starting to get emails from the newest member of our team...
"The RuttenTech Invoice Robot"
As part of our new systems, the invoice robot is starting with sending out our renewal notices - in time we will be expanding the facilities to include collecting payments and you will have your own "client area" that you can log in and manage your accounts and request support.
More to come soon! |
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